Our Taste Guarantee
Every dahl and soup is cooked fresh and frozen for you. If something isn’t right (it arrives thawed or damaged, you get the wrong item, or you simply don’t enjoy a meal), let us know within 48 hours of delivery, ideally with a quick photo. We’ll replace it or refund you, whichever you prefer.
For food-safety reasons we can’t take food back once it has left our kitchen, so there’s no need to return anything. Just dispose of it safely.
How to let us know
Call or WhatsApp Mark on 082 777 1100, or email mark@truenature.co.za, with your order number and a photo if you can.